Can’t find the answer below?
Please contact our office via [email protected] or (03) 5261 5511.
I AM NO LONGER ABLE TO PARTICIPATE, WHERE CAN I REVIEW THE REFUND POLICY?
Please click here to review the refund policy, this will be strictly enforced.
CAN I TRANSFER MY ENTRY TO A FRIEND?
Transfers of race entries are not permitted. See the policy here.
DO I HAVE TO ENTER ALL 6 STAGES?
No, you may enter as a Single-Stage Rider and select the stages you wish to compete in. Click here for more entry information.
I AM BRINGING MY FAMILY/FRIENDS ALONG TO THE EVENT, ARE THEY ABLE TO VOLUNTEER IF THEY ARE NOT PARTICIPATING?
Yes – we encourage competitor’s family/friends to get involved throughout the week by volunteering. This is a great way of seeing some great locations around Alice Springs. Please click ‘Volunteers’ on the menu above and complete the details. Email [email protected] if you have any questions around volunteering.
DO I NEED TO CARRY ANY COMPULSORY ITEMS FOR THE EVENT?
The following equipment MUST be carried with you for all stages of the event (except Stage 2):
- Emergency safety blanket
- A First Aid Kit comprising at least: 2 x crepe bandages, 2 x non-adhesive wound dressings, 6 x steri-strip wound closures, 1 x triangular bandage and a pair of surgical gloves.
- Mobile Phone
- For the night stage you require front lights and a red light for the back of your bike
A limited number of First Aid Kits and Safety Blankets will be available for sale at Race Registration. Please pre-order these items via the merchandise shop to avoid disappointment.
Full details around equipment and safety are available here.
HOW DO I BOOK AIPORT TRANSFERS?
Rapid Ascent will charter buses to conduct transfers from the airport to event hotels in Alice Springs on Thursday 17th August for arrivals and Tuesday 22nd August for departures. Riders can book onto our airport shuttle when bookings open in mid July 2023. If you are arriving on a different date you will need to make your own airport transfer arrangements – options are listed here.