FAQs

Can’t find the answer below?
Please contact our office via [email protected] or (03) 52 61 5511.

I AM NO LONGER ABLE TO PARTICIPATE, WHERE CAN I REVIEW THE REFUND POLICY?

Please click here to review the refund policy, This will be strictly enforced.

CAN I TRANSFER MY ENTRY TO A FRIEND?

You may transfer your entry to another rider for a $15 transfer fee up 8:00am AEST Monday 17 August (but the earlier the better). No transfers will be accepted after this time. Please email [email protected] to arrange a transfer.

DO I HAVE TO ENTER ALL 6 STAGES?

No, you may enter as a Single-Stage Rider and select the stages you wish to compete in. Click here for more entry information.

I AM BRINGING MY FAMILY/FRIENDS ALONG TO THE EVENT, ARE THEY ABLE TO VOLUNTEER IF THEY ARE NOT PARTICIPATING?

Yes – we encourage competitor’s family/friends to get involved throughout the week by volunteering. This is a great way of seeing some great locations around Alice Springs. Please click ‘Volunteers’ on the menu above and complete the details. Email [email protected] if you have any questions around volunteering.

ARE THERE INCENTIVES FOR ENTERING AS A GROUP?

Yes! If you are entering as a group of 5 or more ‘Six-Stage Riders’ you are eligible for our group competition! The group/club with the fastest average time across all 6 stages will win $1000.  Please click here to see Group Entry details, including all terms and conditions.

DO I NEED TO CARRY ANY COMPULSORY ITEMS FOR THE EVENT?

The following equipment MUST be carried with you for all stages of the event (except Stage 2):

  • Emergency safety blanket
  • A First Aid Kit comprising at least: 2 x crepe bandages, 2 x non-adhesive wound dressings, 6 x steri-strip wound closures, 1 x triangular bandage and a pair of surgical gloves.
  • Mobile Phone
  • For the night stage you require front lights and a red light for the back of your bike

A limited number of First Aid Kits and Safety Blankets will be available for sale at Race Registration. Please pre-order these items via the merchandise shop to avoid dissapointment.

Full details around equipment and saftey are available here.

HOW DO I BOOK AIPORT TRANSFERS?

Airport transfers are available for $27 per person, per transfer (inlucidng transfer of your bike). Transfer bookings can be made through the entry system. If you have already entered, please email [email protected] to arrange your transfer.